Privacy policy

PRIVACY POLICY
Last updated: January 20, 2026

MadCat Collective operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. MadCat Collective is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact details such as name, billing address, shipping address, phone number, and email address

  • Financial information such as payment card details and transaction confirmations (processed securely by third-party payment providers)

  • Account information such as login credentials, preferences, and settings

  • Transaction information including items viewed, added to cart, purchased, returned, or exchanged

  • Communications including messages sent to customer support

  • Device information including IP address, browser type, and device identifiers

  • Usage information including how you interact with and navigate the Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you make a purchase, create an account, or contact us

  • Automatically through cookies and similar technologies when you use the Services

  • From service providers who assist in operating the Services

  • From partners or third parties as permitted by law

How We Use Your Personal Information

We may use your personal information to:

  • Provide, operate, and improve the Services

  • Process payments and fulfill orders

  • Communicate with you regarding orders or customer support inquiries

  • Personalize your shopping experience

  • Send marketing or promotional communications (you may opt out at any time)

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations and enforce our policies

How We Disclose Personal Information

We may share your personal information in limited circumstances, including:

  • With Shopify and other service providers that help us operate the Services (payment processing, shipping, analytics, customer support)

  • With marketing and advertising partners, where permitted by law

  • When you request or consent to such disclosure

  • To comply with legal obligations or protect our rights

We do not sell your personal information.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the platform. Information may be shared with Shopify and its partners, including across international borders.

To learn more about how Shopify handles personal information, visit:
https://privacy.shopify.com/en

Third-Party Websites

The Services may include links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Security and Retention

We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure.

We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access or request a copy of your personal information

  • Request correction or deletion of your personal information

  • Opt out of certain marketing communications

  • Opt out of targeted advertising where applicable

To exercise your rights, contact us using the information below.

We do not discriminate against users for exercising privacy rights.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we rely on recognized legal mechanisms to safeguard such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact:

@madcatcollective on instagram

For the purposes of applicable data protection laws, MadCat Collective is the data controller of your personal information.